User Permissions allow you to grant or restrict certain access and capabilities for different team members. Follow these steps below:

• Navigate to Settings > My Staff to access Team Management.
• Under Team Management, choose the User you want to edit (information or permissions). Click Edit.
• To update basic User Info such as name, email, phone number, password, email signature, calendar assignment drop down the User Info and make your changes. 
• To update User Permissions, drop down User Permissions and toggle on/off which settings you would like to update.
• To update User Roles, drop down User Roles and change the user to an admin or a user.
• NOTE: If you are not the main/primary user (as an administrator) for Captivation Hub, you will not be able to make changes through this option. 

To assign/edit an outbound number assignment or to add in a voicemail recording, drop down Call and Voicemail Settings.