How To Redirect Domains in Cloudflare (for non-www. and www.) – Captivation Hub

This tutorial will walk you through how to set up a domain redirect in your Cloudflare account. (This is assuming you’ve already added your domains into Cloudflare)

Setting up a redirect means that you’re ensuring the www. and non-www. versions go to the same page . In our example, we’re using thehelpdeskteam.com, so we’ll be setting up the redirect for thehelpdeskteam.com to direct to www. thehelpdeskteam.com, so either version a lead uses goes to the same place.

Step 1: Confirm your DNS records.

Log in to your Cloudflare account.
Navigate to the DNS page using the blue buttons at the top of the screen.
This is an example of what your setup may look like:

Be sure you have these 2 CNAME records: the root domain, and www.

The root domain will be proxied. The www. version will be DNS only.
This is because we have the www. version in Captivation Hub under Settings > Domains.

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Step 2: Set up a permanent redirect page rule.

Navigate to Page Rules.
Create Page Rule or click the tool icon to edit an existing rule.

Create a permanent redirect, which is Status Code: 301.

In the top section, enter your root domain, and be sure to include a /* at the end, like this: https://thehelpdeskteam.com/*
- The * functions as a wildcard.
In the bottom section, enter the www. version, and include a /$1 at the end, like this: https://www.thehelpdeskteam.co...$1
- The $1 functions as a copy of the wildcard.

Click “Save and Deploy” (or just “Save” if editing an existing rule.)

Troubleshooting

Q1: I'm keep getting Funnel Error Code 500 - Failed to execute 'appendchild' on 'node'. This node type does not support this method, what should I do?