Rentals Is Now Live for Everyone in Captivation Hub

Rentals is a new addition to the scheduling suite, purpose-built for businesses that manage bookable inventory rather than one-off appointments. Unlike traditional appointment scheduling, Rentals is designed for duration-based, inventory-driven bookings, giving you full control over availability, pricing logic, booking types, and multi-item checkouts. Whether you rent by the hour, day, week, or month, Rentals lets you model your real business accurately.

Step 1 — Customizable Listings with Variants and Inventory

Create a listing for each rental offering and configure:

• Pricing per hour, day, week, or month
• Quantity tracking
• Variants, such as size, type, or configuration
• Lead time, buffer time, and booking window rules

Step 2 — Inventory Tracking and Availability Control

You control how many units of each listing are available at any given time. Behind the scenes, the system automatically:

• Checks availability across the selected dates
• Prevents overbooking
• Blocks unavailable inventory

Step 3 — Flexible Pricing Models

Configure pricing that fits your business, including:

• Hourly, daily, weekly, and monthly rentals
• Day-based pricing
• Seasonal pricing
• Tiered pricing by duration and quantity
• Security deposits

Step 4 — Flexible Booking Types

Choose how customers book, based on your business model:

• Date & Time Selector — ideal for hourly and short-term rentals
• Date Selector Only — perfect for day-based or night-based rentals
• Fixed Duration Bookings — offer predefined packages, like a 4-hour rental or a 3-day bundle

Each listing can define its own booking behavior, and customers can now book multiple rental listings in a single checkout, which is great for bundles, event setups, or combined equipment rentals.

Step 5 — Manage Bookings as an Admin

Rentals includes a full booking management system so you can:

• Create bookings or blocked slots manually from inside the app
• Add multiple listings within one booking
• Modify dates, duration, quantity, or pricing
• Automatically generate invoices for every booking
• Collect payments in-app
• Track each booking's lifecycle
• View and manage all bookings from Appointment List View or Calendar View

Step 6 — Use the Dedicated Rentals Calendar View

A purpose-built calendar lets you:

• View bookings across all listings in a unified grid
• Identify bookings by status with color coding
• Filter by listing, category, booking status, or payment status
• Open and manage bookings directly from the calendar

Everything you need to run rental operations lives in one centralized view.

How to Get Started

Rentals is turned on by default for newly created accounts. It is not automatically turned on for existing accounts.

To turn Rentals on or off for one or more accounts:

1. From your admin dashboard, open your list of accounts.
2. Select the account(s) you want to enable or disable Rentals for.
3. Click on Setup Calendars.
4. Toggle the Rentals module on or off.

Once Rentals is turned on:

1. Navigate to Calendars → Calendar Settings → Rentals.
2. Create your first rental listing.
3. Configure pricing, inventory, availability, and booking settings.
4. Set your business-level preferences in Global Settings.
5. Preview your customer booking page.
6. Start managing bookings from Appointment List View or the Rentals Calendar View.

Why This Matters

With Rentals, you can:

• Offer hourly, daily, weekly, and monthly rentals
• Manage inventory, quantities, and variants with confidence
• Support multi-item bookings in a single checkout
• Handle payments, invoices, and blocked slots all in one place
• Sync availability with external platforms through calendar sync
• Run your rental operations without relying on third-party tools
• Expand into industries like vacation rentals, equipment rental, event businesses, vehicle rentals, coworking spaces, and mobility services

Frequently Asked Questions

Do I need to turn Rentals on manually?
If your account is new, Rentals is already on. If your account existed before this release, an admin will need to turn it on for you from Setup Calendars.

Can customers book more than one rental item at once?
Yes. Multi-item bookings let customers add several listings to a single checkout, which is handy for bundles or event setups.