How to Integrate Your Shopify Store with Captivation Hub

Integrating your Shopify store with Captivation Hub allows you to sync key data such as orders, customers, inventory, and products. Follow the step-by-step guide below to set up the integration.

Step 1: Access Shopify Integration in Captivation Hub

1. Log into your Captivation Hub account.
2. Navigate to Settings.
3. Scroll down to Integrations and locate the Shopify widget.
4. Click Connect to begin the integration process.

Before proceeding, you will need:
✅ Admin API Access Token from Shopify
✅ Your Shopify store name

Step 2: Create a Custom App in Shopify

1. Log into your Shopify account.
2. Go to Settings > Apps and Sales Channels.
3. Click Develop Apps and enable Custom App Development.
4. Click Create an App, then name your app (e.g., "MyShop Captivation Hub App").
5. Click Create App to proceed.

Step 3: Configure API Permissions in Shopify

To allow Captivation Hub to sync important data, set the following permissions:

1. Click Configure Admin API Scopes.
2. Enable Read Orders.
3. Enable Read Customers.
4. Enable Read Inventory.
5. Enable Read Products.
6. Click Save after selecting each option.
7. Click Install App and confirm the installation.

After installation, Shopify will generate an Admin API Access Token.

• Click Reveal Token Once and copy the token to your clipboard.

Step 4: Connect Shopify to Captivation Hub

1. Return to Captivation Hub.
2. Click Connect on the Shopify integration widget.
3. Paste the Admin API Access Token into the required field.

For your Shopify store name:

• Go to Shopify > Settings > Store Details.
• Copy the part of your store URL that appears before .myshopify.com.
  • Example: If your store URL is samplestore.myshopify.com, copy only samplestore.
• Paste this into the Shopify Store Name field in Captivation Hub.

Click Next to proceed.

Step 5: Import Data & Sync Settings

1. Choose which elements to import:
   • Contacts
   • Orders
   • Products
   • Collections
2. Click Next.
3. Configure additional sync settings:
   • Order Received
   • Payment Received
4. Click Save to complete the integration.

Step 6: Manage & Monitor Your Integration

After setting up the integration, you can:

• Adjust settings by clicking the Settings button in the integration panel.
• Check Integration Health to ensure your Shopify store is syncing properly.

Conclusion

Your Shopify store is now successfully integrated with Captivation Hub! This integration allows you to manage products, customers, and orders seamlessly. If you need to update any settings, you can always access the Shopify integration panel within Captivation Hub.