How To Use Trigger Links in SMS

Option 1: Through a Conversation

• Go to the Conversations tab
• Search for your lead you want to write to
• Click on the SMS tab to send an SMS
• Click on the + sign to see the list of trigger links

• Click on Trigger Links and select the one you want you need

• Once you send the message, the trigger link custom value will be replaced by a link

Note: Trigger links can not be short links

Option 2: Through a Workflow

• Edit your workflow and add an SMS action
• In there, click on the Trigger link tab and select the trigger link you want to use

• Save once everything is ready

Option 3: Through an SMS Template

• Go to Marketing 
• Click on Templates
• Click on Add Text Template
• Click on the Trigger link tab and use the one you need to

• Save when everything is ready