Test Voice AI Agent While Creating the Agent

TABLE OF CONTENTS

• Overview
• Why It Matters
• What’s New
• How to Use

Overview

We’ve made it even easier to validate your AI Agent before going live. Now you can test your AI Agent directly in the final step of the Create Agent flow. No need to navigate away — just enter your number, receive a call, and experience your agent in action instantly.

Why It Matters

• Instant feedback: Test your agent immediately after setup.

• More control: Validate configurations on the spot without extra navigation.

What’s New

• Seamless testing: Run a test call right after setup, without leaving the Create Agent flow.

• Real-time call insights: Access transcripts, recordings, and summaries immediately after the test call.

• Faster validation: Ensure your agent’s prompts and logic work correctly before going live.

How to Use

1. In the Create Agent flow, reach the Phone & Availability step.
2. Enter the phone number you want to test with.
3. Click Call Me to receive a test call from your AI Agent.
4. Interact with your agent to evaluate its responses.
5. After the call completes, review:
   • Call History – view past test calls.
   • Transcripts & Recordings – analyze conversation details.

   • Summaries & Feedback – rate the interaction and refine your agent’s behavior.