Taylor Smith

Rentals is a new addition to the scheduling suite, purpose-built for businesses that manage bookable inventory rather than one-off appointments. Unlike traditional appointment scheduling, Rentals i...

Your Store's checkout just got more flexible. You can now pick between a quick one-step checkout or a two-step flow that separates contact and shipping details from payment, whichever fits your cus...

If you are on the Starter plan, you will need to connect your own API keys to power the AI features inside Captivation Genius. This is a one-time setup and only takes a few minutes.What Is an API K...

Captivation Genius offers three subscription plans. Each one gives you access to the platform and all of the pre-built applets. The main differences are around how many applets you can create, how ...

When you log in to Captivation Genius, you actually have access to two separate views. Understanding how to switch between them will save you a lot of confusion.The Two Views Captivation Genius (M...

If you have a question about Captivation Genius, need help with setup, or are running into an issue, our support team is here for you.Contact UsEmail us at genius@captivationhub.com. Our team will ...

Captivation Genius and Captivation Hub are two separate products. They complement each other, but they serve very different purposes and require separate subscriptions. Here is a quick breakdown.Ca...

What are User Roles and Permissions?User roles and permissions control what each person on your team can see and do inside your Captivation Hub account. Whether you're giving a sales rep limited vi...

Good workflow timing can be the difference between a follow-up that lands at the right moment and one that feels out of place. The Wait action in Captivation Hub lets you hold a contact at any poin...

Custom Product Detail Pages (PDPs) in Captivation Hub let you build dedicated, on-brand pages for individual products — perfect for richer storytelling and higher conversions. Using the funnel buil...