This action will allow you to test different marketing communication and actions with your users. You can use this feature to divide your contacts into more than one path on a certain percentage and use different actions in each path. With this, you can determine which version works best for your audience.
Step 1: Create your workflow
- Go to Automations and then Workflows
- Click on Create New Workflow
- Add your desired trigger
Step 2: Add your action
- Click on the + icon to add the action
- Use the search bar and write Split (it will be under the Internal Tools category)
- Choose Random Split from the Distribution Type
- You will see 2 paths by default and both at 50%, you can add more paths and edit the %
- Edit the name of the paths as you need
Note: You can add up to 5 paths and delete them by clicking on the X next to one of them
Step 3: Stats
- To know how the stats are going and which contacts are going into which path, click on the action "Split", and on the Statistics button.
- You will see the path distribution there and how many contacts have entered in which path.
- You can also see this information in the workflow workflow if the Stats View is turned on.
Note: Once a contact heads down one path, that is their only path. If they re-enter they will not proceed down another path, they will always head down the path they originally followed.
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